Category Archives: Dealer Faqs
Re-assigning Trucks
Re-Assigning Carriers Cancellations (and re-assignments to a new carrier) happen in about 15-20% of transports [...]
Jan
Mechanical Issue with Transport Trucks
Mechanical Issues with Transport Trucks Transport trucks typically run 7 days a week and travel [...]
Jan
Is the vehicle ready to ship?
Knowing when a vehicle is ready is the most crucial piece of information needed when [...]
Jan
How is my car insured during transport?
Is My Vehicle Insured During Transport? Carriers must provide cargo insurance for the loads they [...]
Jan
Expedited or Exact Shipping Dates
Why does it cost more for expedited or exact dates? The transportation industry [...]
Jan
Electronic BOLs
Many carriers use an online or electronic Bill of Lading or BOL. If a carrier [...]
Jan
Customer Bill of Rights
Customer BILL OF RIGHTS At Team Alex, our mission is to provide an efficient and [...]
Jan
Why are Shipping Dates Estimated?
Why are shipping dates estimated? The transportation industry is market-driven, meaning the supply and demand [...]
Jan
Cancellations, Delays & Changes in schedules
Cancellations, Delays & Changes in schedules Changes, delays and cancellations to vehicle transports occur frequently. [...]
Jan
Can I dictate where my car rides in transit?
Can I dictate where my car rides in transit? People often ask if they can [...]
Jan