Category Archives: Dealer Faqs

Do I need to limit the amount of gas in the car?

  Do I Need to Limit my Gas in the Tank During Shipping? Fuel limitations [...]

What happens if delivery contact is MIA

  What Happens if the Delivery Contact is Unavailable? Whether you’re a dealership shipping a [...]

What Snowbird Season is and how it Affects Transport Prices

  What is “Snowbird Season” and How Does it Affect Shipping? Each Fall and Spring, [...]

What is included in your quoted price?

  What’s Included in Your Transport Fee? Our transport prices are 100% all-inclusive–there’s never a [...]

What is the Best Way to Reach Team Alex?

  What is the Best Way to Reach Team Alex? The transport world moves lightning [...]

Manheim Gate Pass – Which One Do I Send?

  Manheim Gate Pass Example When retrieving a vehicle from a Manheim auction site (and [...]

Why We Need a Gate Pass

Can you find the vehicle with VIN A12BC3DE45FG67890 among this sea of cars?   Why [...]

Avoiding a “No-Load” Fee

  Avoiding a “No-Load” Fee A “no-load” fee may be imposed on a transport if [...]

Can I track my vehicle During transit?

  Can I Track my Vehicle During Transit? The short answer is no, you cannot [...]

Why Do You Need My Customer’s Contact Information?

Why do you need my customer’s information? When Team Alex coordinates shipping, sending information about [...]