Customer BILL OF RIGHTS
At Team Alex, our mission is to provide an efficient and smooth shipping experience for every customer with amazing service.- We strive for awesome every time
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- Friendly, efficient service is our goal
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- We will never gouge you on prices
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- Your rates go up ONLY when ours do
- Current market conditions dictate prices
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- We care for you and your customers
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- Shipping is part of car-buying experience
- Our goal is to make customers delighted
- We’re always mindful of your bottom line
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- You’ll get fast responses from us
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- We respond back to you within minutes or the next business day, if after hours
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- We make transporting easy for you
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- We strive to make transports effortless