What is the Best Way to Reach Team Alex?
The transport world moves lightning fast and responding to customers’ requests for quotes and orders while simultaneously coordinating shipments all over the US involves a lot of fast communication. This is why Team Alex has a dedicated texting platform for our customers that reaches one of our transport professionals.
Our customers love this texting feature because it allows them to ask questions, inquire about specific shipments or request that we call them, if it’s something more in-depth. This chat line is open every hour we’re open–from 8:00am – 8:00pm Monday through Friday and 10:00am – 6:00pm on Saturdays. You’ll typically get a reply within about a minute for a question or a call within 5 minutes of requesting one.
Give our live chat a try today and see for yourself why our customers say we have some of the best response times in the vehicle shipping industry.