Automated Quotes vs. Manual Quotes
The latest “thing” in the vehicle transport industry is the ability to quote transports using a complex algorithm or artificial intelligence. While this may seem at first glance to be the hottest game in town, looking closer exposes areas where having a human being behind the quote provides a distinct advantage.
| Artificial Intelligence Quotes vs. | Human-Created Quotes | |
| Instant Quotes |
✔ |
|
| Quoting Open and Enclosed |
✔ |
✔ |
| Multiple vehicle quotes |
✔ |
✔ |
| Expedited quotes |
✔ |
✔ |
| Quotes in about 5 minutes |
✔ |
|
| Quoting specialty vehicles |
✔ |
|
| Quoting Commercial Vans or Box Trucks |
✔ |
|
| Compensating for local events (storms, fires, etc.) |
✔ |
|
| Compensating for Snowbird season |
✔ |
|
| Two-Way (round trip) quotes |
✔ (maybe) |
✔ |
| Taking ground clearance into account* |
✔ |
|
| Taking vehicle value into account* |
✔ |
*Understand that a sedan is not always just a sedan–there’s a big difference between shipping a 2009 Ford Taurus versus a $100,000+ brand-new high-end Porsche with just under 4” of ground clearance.
Any transport company willing to quote and ship a vehicle whose value exceeds $100,000 or has under 4” of ground clearance without recommending an enclosed carrier obviously does not have your best interests at heart. Knowing the difference when quoting usually takes a human being to do.