Category Archives: POV Faqs

What is the Best Way to Reach Team Alex?

  What is the Best Way to Reach Team Alex? The transport world moves lightning [...]

Avoiding a “No-Load” Fee for Shipping a Personal Vehicle

  Avoiding a “No-Load” Fee for Shipping a Personal Vehicle A “no-load” fee may be [...]

When Will it Be Delivered? POV

  When Will My Vehicle Be Delivered? In another Team Alex FAQ, we discuss pickup [...]

Is Door-to-Door Vehicle Transport Possible

POV FAQ – Is door-to-door vehicle transport possible? In most cases, the truck transporting your [...]

How to do walk-around with carrier (POV)

How to Do the Walk-Around & Why it’s Important A walk-around with a carrier assesses [...]

Can I track my vehicle During transit?

  Can I Track my Vehicle During Transit? The short answer is no, you cannot [...]

When will it be picked up (or delivered)? POV

  When Will My Vehicle Be Picked Up? When Team Alex receives the green light [...]

Why do I Pay Up Front for Transports?

Why Do I Pay Up Front for Transports? When shipping personally-owned vehicles, our company has [...]

What to do if there’s Damage

What to Do if there is Damage It is rare and we take many steps [...]

What Do I Do if My Credit Card Declines?

As Team Alex assigns your vehicle to the truck scheduled to transport it for you, [...]