What happens if delivery contact is MIA

  What Happens if the Delivery Contact is Unavailable? Whether you’re a dealership shipping a [...]

Can someone else sign for my vehicle if I am not available?

  Can Someone Else Sign for my Vehicle if I’m not available? You may designate [...]

What Snowbird Season is and how it Affects Transport Prices

  What is “Snowbird Season” and How Does it Affect Shipping? Each Fall and Spring, [...]

What is included in your quoted price?

  What’s Included in Your Transport Fee? Our transport prices are 100% all-inclusive–there’s never a [...]

What is the Best Way to Reach Team Alex?

  What is the Best Way to Reach Team Alex? The transport world moves lightning [...]

Avoiding a “No-Load” Fee for Shipping a Personal Vehicle

  Avoiding a “No-Load” Fee for Shipping a Personal Vehicle A “no-load” fee may be [...]

Manheim Gate Pass – Which One Do I Send?

  Manheim Gate Pass Example When retrieving a vehicle from a Manheim auction site (and [...]

When Will it Be Delivered? POV

  When Will My Vehicle Be Delivered? In another Team Alex FAQ, we discuss pickup [...]

Why We Need a Gate Pass

Can you find the vehicle with VIN A12BC3DE45FG67890 among this sea of cars?   Why [...]

Is Door-to-Door Vehicle Transport Possible

POV FAQ – Is door-to-door vehicle transport possible? In most cases, the truck transporting your [...]