Transport Process

For Private Individuals

1: We Send a Preliminary Quote

Provide us with basic information for your transport and we send you a preliminary quote via text or email.

1. Pickup Zip Code  (or City & State)

2. Delivery Zip Code  (or City & State)

3. Type of vehicle  (Year / Make / Model)

4. Dates requested and any restrictions impacting pick-up or delivery

5. Approximately when the vehicle is available, if known

Upon approval, we send you a link to complete a simple online form that gathers required shipping info.

2: You Complete a Shipping Intake Form

If you choose Team Alex to coordinate your shipping, we will need the following information to ship your vehicle for you, as requested:

Origin Information

1. If coming from a Dealership, provide dealership name & contact at the dealer  

If coming from a private location, provide that person’s name and contact information 

(Contact’s cell phone number & email address would be best)

2. The full VIN number 

3. Type of vehicle (Year / Make / Model, if not already provided)

4. Desired dates for shipping  (include any restrictions or unavailability times)

5. When the vehicle will be 100% ready to be picked up

Being 100% ready includes:

Payment of vehicle is complete and payment has cleared

All documents have processed and are approved 

Independent inspection is completed (if applicable–some consumers buying a vehicle online do this)

​Destination Information

1. Destination contact person’s name(s)

2. Destination contact phone number (cell # preferred)

3. Destination contact email address

4. Delivery address (Street Address, City, State, ZIP)

5. Any restrictions on dates or times to accept delivery

3: Sign Signature Documents

Once your detailed quote is approved and we receive your completed intake form, we will create your shipping order and send you online documents to sign and enter your credit card information. 

***Keep in mind, we do not charge anything until we assign your vehicle to a transport truck.

We CANNOT assign your vehicle without these being completed, so please do not delay completing them.

4: We Find & Assign a Suitable Transport

We will find a suitable carrier for your vehicle, verify their insurance and match the desired dates for shipping as closely as possible.  Once assigned to a transport truck, we charge your credit card for the agreed-upon amount (never a penny more).

We will notify you via email when we have dispatched your vehicle to a suitable carrier. 

5: Read Your Dispatch Notice Email

Your DISPATCH NOTICE email contains very important shipping information, including your carrier’s contact information and the estimated dates for shipping your vehicle.  It also contains a link to a fun video we created to help you understand your responsibilities in the shipping process.

It is imperative you read that email in its entirety and watch the short video.  There are articles and other videos you may enjoy about our team and vehicle shipping.  Feel free to wander through our website. 

6: Contact Your Carrier / Driver DIRECTLY

We email you the carrier contact information so you can work with them DIRECTLY for any delivery updates and to make final delivery arrangements.  

Remember, any of the following items may affect the carrier’s ability to delivery to your door: 

  • Your neighborhood is gated or restricted (i.e. military base)

  • You live on a cul-de-sac or your streets are narrow or have low-hanging trees

  • Carrier would have to park on a thoroughfare (illegal in most areas)

In those cases, the carrier will need to meet you at a nearby shopping center or other large parking lot to take delivery.  Work this out directly with your carrier.  Remember, you MUST both be patient and make yourself as available as possible for delivery, as the carrier has scheduled deliveries before and after you.

“MY TEAM AND I WORK HARD TO EARN YOUR BUSINESS AND EVEN HARDER TO KEEP IT!”

Testimonials

Tom Mars

Tom Mars

Dealer Referral

As a former EVP of the world’s largest company, I know outstanding service when I see it. I rarely write reviews, but I wanted to tell others who are looking for a five-star transporter that Alex Lopez is the guy to call. Flawless execution from beginning to end with a “we'll get it done” attitude. Incredibly impressive. I’ll never use anyone else but Team Alex to deliver a new car from an out of state dealership. You shouldn't either.
Ross Gale

Ross Gale

Dealer Referral

"Highly recommended— with an almost annoying level of responsiveness (seriously, they always answer email text and phone within a minute), high standards for carriers, and competitive rates, Team Alex is the best!"
Moses Kaijuka

Moses Kaijuka

General Sales Manager, Passport INFINITI of Alexandria

Team Alex is by far the most reliable transportation company we've dealt with. Great communication, reasonable costs, and quick delivery. We have been dealing with them for about a year now and haven't had any hiccups so far.
Mo Diab

Mo Diab

Sales Manager, Mercedes-Benz of Houston Greenway

Hands down one of the best in the business! Going on 5yrs with Team Alex and still plenty more!
Michael Lasko

Michael Lasko

General Sales Manager, Bill Vince's Bridgewater Acura

I can honestly say, In 19 years selling sports and exotic cars I find you guys to be the best I've dealt with!
Larry Williams

Larry Williams

Sales Associate, BMW Northwest

Team Alex has been nothing, but professional, reliable, consistent and customer friendly to me and my clients. I have used other transport companies over the years but none that is as impressive as Team Alex. When I refer colleagues and my customers, I literally have no worries about my reputation being adversely affected. It is quite the opposite! Team Alex is the only transport company I will use and refer.
Jim Bloom

Jim Bloom

Sales Consultant, Mercedes-Benz of Naperville

Team-Alex Lopez is fantastic! I work at Mercedes-Benz of Naperville in Illinois and we use them all of the time. Their team is responsive to me and follows up to make sure our vehicles are delivered on time anywhere in the country.
Esther Shamouel

Esther Shamouel

Sales Manager, Infiniti of Roseville

TEAM ALEX!!!!! That is all you need to know for your shipping needs. When quality care, time, money, and client satisfaction is on the line, no one does it like Team Alex. They are even responsive within 20 min on a Sunday evening. (Which I would never expect but appreciate). They have taken great care of me and my clients consistently and I would not consider trusting anyone else for the job. They have made it so easy, that I even have an instant idea of what the freight cost will be through the QQLink page. Team Alex all the way.
Eduardo Huerta

Eduardo Huerta

Sales Consultant, Mercedes-Benz of Houston North

You guys are my go-to-guys for any transportation needs. I have used other companies in the post and Team Alex is the only name I ever remember. Great Job!
Colleen Morgey

Colleen Morgey

Client Advisor, Holman Cadillac

Your company is awesome to work with which is very unusual at this time. We really appreciate you!
Chris Atkins

Chris Atkins

General Manager, Ed Morse Sawgrass Auto Mall

Alex Lopez & his team, from Ship Your car Now definitely goes above and beyond and delivers OUTSTANDING service!! When looking for a transporter, Team Alex are the ONLY people you will need!! The best I have ever seen as far as providing great service!
Casper Yim

Casper Yim

Sales Associate, Keeler Motor Car Company

I’ve always counted on team Alex, ship your car now for my auto transport needs. This has been my second time using them and they are extremely transparent and easy to work with. I highly recommend them for any dealership transport needs, as they have been very helpful!
Brent Gorski

Brent Gorski

Internet Sales Director, Nyles Auto Group

We ONLY use Team Alex for our shipping needs - for both dealer trades and customer deliveries. Alex and his team are always there for us, on top of everything, and has our back with every transport. We couldn't do it without Team Alex and their support.
Bob P

Bob P

Dealer Referral

I asked my salesman who I could use for shipping my new car to me across the country. He handed me your card. When I asked for other names to get other quotes, he said this was the only name I would need because it's who their dealership trusts.
Bart Broda

Bart Broda

Inventory Manager, Mercedes-Benz of Westmont

Team Alex is unbelievable. Always on top of everything. Great service and easy to work with! Definitely recommend them!
Anthony Burruano

Anthony Burruano

Sales Director, Treasure Coast Lexus

Alex and his team is unlike any transportation company I have ever worked with. He and his team always go above and beyond for us here at Treasure Coast Lexus. Team Alex is better than Google with their updates and timelines, flawless. I will always use Team Alex and will recommend them to anyone looking to transport a vehicle!!!!
View Testimonials